IT Support for Mission Viejo
On-site and remote IT support for small businesses in Mission Viejo and south Orange County. Workstations, servers, networks, Microsoft 365, security, and backups. Break-fix or monthly, with the same people every time.
Your IT person, a short drive away
We are the IT person for a lot of small businesses across south Orange County, and Mission Viejo is a quick run up the 5 from our Irvine shop. From offices near The Shops at Mission Viejo and Kaleidoscope to practices along Crown Valley and Marguerite, we handle the everyday tech that a small office needs to keep running.
Most clients are 2 to 30 employees: dental and medical practices, salons and spas, retail, restaurants, and professional services like law, accounting, and real estate. If you have one office (or a few locations around Orange County) and you want one local team that knows your setup, that is exactly what we do.
We are not a fit for 100-plus employee enterprises that need a dedicated MSP with formal SLAs and a layer of account managers. For that you want a bigger shop, and we will tell you so on the first call. We also run a full IT support practice out of Irvine and handle computer repair for Mission Viejo residents too.
What we cover
Everything a small office actually needs, without upsells you do not.
Workstations & laptops
New employee setup on Windows and Mac, hardware troubleshooting, slow computers, OS reinstalls, and replacing dying drives before they fail.
Networks & WiFi
Multi-AP business WiFi, guest VLANs, switch and router setup, ISP handoff, and the network closet that has gotten messy over the years.
Security & backups
Endpoint protection, off-site backups, MFA rollout, password manager deployment, basic firewall hardening, and phishing training.
Microsoft 365 & Google Workspace
Setup, migration, shared drives, mail security, and mobile device basics. We can also right-size your licenses to lower the bill.
Printers & shared devices
Network printers that stopped working, scanner setups, and conference room AV basics. The stuff every office gets stuck on.
Servers & on-prem
Small file servers, NAS, replacing failed drives, and server moves. We are honest about what belongs in the cloud and what does not.
Help desk for staff
Your employees call or email us when something breaks. Faster than calling you, cheaper than hiring an IT person.
Office moves & buildouts
Low-voltage cabling, network layout, access point placement, phone systems, ISP coordination, and the day-of cut-over.
Ransomware response
If you are already infected, isolate the network and call us. We help recover from backups and harden things so it does not happen again.
Two ways to work with us
Pick whichever saves you money. We tell you honestly which one fits.
Break-fix / hourly
Best if you call us a few times a year. Pay only when you use us.
- On-site from $129 an hour, 1-hour minimum
- Remote support in 15-minute blocks
- No contract
- First conversation is free
Monthly managed plan
Best if you call us every couple weeks. Flat monthly cost, faster response, more covered.
- Flat per-user or per-workstation rate
- Endpoint protection and backups included
- Priority response, staff can call us directly
- Quarterly reviews, no surprise bills
Mission Viejo IT questions
Do you come on-site to Mission Viejo?+
Yes. We drive out to Mission Viejo for on-site work, usually about 18 minutes from our Irvine shop up the 5. New workstation setups, a printer that dropped off the network, a messy network closet, a failed server drive, POS trouble, office moves. For anything that does not need hands on the device, remote support is faster and cheaper.
Do you do break-fix or monthly managed IT?+
Both. Most Mission Viejo businesses start with us hourly or per-incident, then move to a monthly plan once they notice they are calling every couple weeks anyway. We tell you honestly which one costs you less in your situation.
What size Mission Viejo businesses do you support?+
Best fit is 2 to 30 employees. Dental and medical practices, salons, retail around The Shops at Mission Viejo and Kaleidoscope, professional offices (legal, accounting, real estate), restaurants. We are not a fit for 100-plus employee enterprises that need a dedicated MSP with formal SLAs and ticket queues.
What is a typical hourly rate?+
On-site visits start at $129 an hour with a 1-hour minimum. Remote support is billed in 15-minute blocks. Monthly plans are flat-rate and work out to less per hour once you use us regularly. The first conversation is free.
Can you help with security and backups?+
Yes. Endpoint protection, off-site backups, MFA setup, password manager rollout, basic network hardening, and phishing training. We are not a SOC, but we cover what a small business actually needs so a stolen laptop or a ransomware email does not take down the office.
Do you handle Microsoft 365 and Google Workspace?+
Yes. Account setup, mail migration, shared drives, security policies, MFA, basic mobile device management, and license cleanup. We can often lower your monthly bill by getting you off the wrong tier.
What if I just have a one-off problem today?+
Call us. We do one-off work all the time, no contract required. If it is a quick remote fix we sometimes just do it and bill 15 minutes. If it is bigger, we quote it first.
Are you actually local?+
We are based at 18021 Sky Park Cir Suite H2 in Irvine, a short drive from Mission Viejo. Our technician brings 12+ years of hands-on experience, and the same people who answer the phone are the ones who show up at your office.
A real conversation, no sales pitch.
30 minutes on the phone. We tell you what we would actually do for your Mission Viejo office. If we are not the right fit, we say so.
18021 Sky Park Cir Suite H2, Irvine, CA 92614. About 18 minutes from Mission Viejo.